Mô tả

Tổng đài IP ZYCOO Coovox-U20

– Tổng đài IP Coovox-U20 hỗ trợ 32 máy nhánh và 15 cuộc gọi đồng thời.

– IVR đa cấp hỗ trợ Voicemail.

– IVR là viết tắt của chữ Interactive Voice Response có thể hiểu đơn giản là hệ thống tổng đài trả lời tự động. Đây là chức năng cơ bản trên tổng đài giúp cho việc hướng dẫn khách hàng gọi đến tự thao tác bấm phím để kết nối được với người hoặc bộ phận cần gặp.

– Tích hợp chức năng ghi âm cuộc gọi.

– Kết nối Siptrunk, 1800xx, 1900xx không giới hạn.

– Tích hợp sẵn 2 cổng FXO tối đa hỗ trợ 4 cổng FXO.

– Hỗ trợ kết nối 2 bộ mở rộng EX16S 16 máy nhánh analog.

– Hỗ trợ cổng LAN/WAN: 10/100Mbps.

– Tổng đài điện thoại IP ZYCOO Coovox-U20 phù hợp sử dụng cho các công ty dưới 30 nhân viên và có tất cả các chức năng cần thiết để đáp ứng nhu cầu điện thoại hàng ngày.


– CooVox-U20 is a stylish, compact yet full-featured mini IPPBX system designed for small and micro firms/SOHOs. It is suitable for companies under 30 employees and has all the necessary functionality to fulfill their daily telephony needs.

– CooVox-U20 comes equipped with 2 analog ports and optionally a GSM interface, allowing companies the option to deliver inbound/outbound phone calls over PSTN/GSM/SIP Trunk/IMS. With the U20, it is possible to deploy up to 2 EX16S expansion boxes for up to 32 legacy phone deployment. This low-cost IPPBX packs a powerful punch, with a rich feature set that can rival the most expensive of Enterprise solutions in today’s market place.

Quick Setup Wizard

– Quick Setup Wizard allows speedy initial configuration of the U20 system. The wizard includes all essential configuration steps in an easy to use and intuitive web based interface.

Endpoints Provisioning

– Quick and simple deployment of endpoint devices using PNP and Quick Register Code. CooCall APP can be provisioned by scanning a QR code.

Extension Web Portal (WebRTC Integrated)

– Thanks to the extension web portal, you can now Playback voicemail/recordings online, make/receive phone calls, click to dial, incoming call pop-up, send fax. All of this from within your web browser without installing any plugins.

SIP Proxy Service 

– No fixed public IP, third-party DDNS services and VPN router required. Remote extension and remote branch office phone system integration have never been easier!


– With built-in billing system, no third-party billing software required. Prepaid/postpaid billing, billing credit, flexible billing rates and billing statistics features are all supported.

Web Conference Manager 

– By using web conference manager, it will be much easier for you to start and manage a conference from the Web interface. Invite participants, mute/unmute participants, kick out participants can be done by a few mouse clicks.

Đặc tính kỹ thuật

Model CooVox-U20
Telephony Interfaces 2xRJ11 Interfaces (FXO/FXS); 1xGSM (Optional)
CPU 1GHz ARMv7 Processor
Storage 16GB SD Card
USB (Extended Storage Supported) 1 (Supported File System: FAT16,FAT32,EXTFAT,NTFS,EXT3,EXT4)
Ethernet Interface WAN, LAN (10/100Mbps)
Power DC 12V, 1A
Dimension 170x116x30mm (Desktop based)
System Capacity 32 Extensions
15 Simultaneous Calls
15 Conference Attendees
150hrs Recording/Voicemail (Internal Storage)
1 or 2 EX16S Deployment (Recommended)
Unlimited IVR Levels
20 SIP/IMS Trunks (Max)
500000 CDR History
10000 Phonebook Contacts
15 Paging Members
Protocols & Codecs SIP(RFC3261), IAX2
Transport Protocols: UDP, TCP, TLS, SRTP
Network Protocols: IPv4, IPv6, VLAN, DHCP, PPPoE, NTP, SNTP, TFTP, SSH, HTTPS, LDAP
Video Codecs: VP8, H.264, H.263+, H.263, H.261
Audio Codecs: Opus, G.722, G.711(a-law, u-law), G.729, G.726, GSM, SPEEX, AMR, AMR-WB
Telephony Features Call Queue, Ring Group, Call Forward, Call Transfer, Call Pickup, Call Parking, Call Waiting, Speed Dial, IVR (Multi-layer), Caller ID, Call Spy, Video Call, 3-way Calling, Conference Call, Follow Me, Call Back, DISA, Smart DID, lacklist, Voicemail, Wakeup Call, PIN Code, Do Not Disturb, Switch Call, Time Conditions, Paging & Intercom, One Number Stations, Music On Ringback, Distinctive Ringtone, Auto Call Recording, One Touch Recording, Call Detailed Records (CDR)
Feature Highlights Quick Installation Guide
Softphone APP Auto Provisioning (QR Code Scan)
IP Phone Auto Provisioning (PNP, Quick Register Code)
LDAP Phonebook Auto Configure (H81, H83)
EX16S Auto Provisioning
SIP Proxy (NAT Traversal)
Voicemail to Email
Fax to Email
Multilingual Web UI
Multilingual Voice Prompts
Multi-level User Administration Admin user: All Privileges.
Operator user: Extensions, faxes, CDR, recordings, etc.
Extension user: WebRTC, recordings, voicemails, call logs, etc.
Billing user
Conference manager
Security Firewall based on iptables
Intrusion auto detection and prevention
Geo-IP (Security policy based on IP address geographical location)
IP Black/White List
Extension Permit IP
Network Features Network (WAN): Static IP, DHCP, PPPoE
(Server and Client)
Static Routing
DHCP (Server and Client)
DDNS (Dynamic Domain Name Server)
VLAN (WAN & LAN Interface)
Virtual IP
Local Domain Name Services
SIP Proxy (NAT Traversal)

– Bảo hành: 24 tháng.